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10月22日

Negotiations and Emotions

Negotiation is an art. I heard a talk by Dan Shapiro recently on using emotions for effective negotiations. Dan, an entertaining orator, is a researcher at the Harvard Negotiation Project and author of the book beyond reason. He boiled down the art to a simple 5 key formula.
  1. Appreciate your counterpart, appreciate his participation and efforts
  2. Respect his autonomy, make sure you don't tell him what to do and certainly not something that is his domain
  3. Build affiliation with him so that you are comfortable negotiating
  4. Acnowledge his status
  5. Shape a fulfilling role in the whole process. Both for yourself and your counterpart.

In my everyday life that I mostly spend coding away behind closed door, I doubt that I'd need a tehnique to handle any discussions and negotiations but I liked the approach... something to keep handy for the annual review meeting :)

10月5日

Bach ke rehna re baba...

When in Rome, you might get away not speaking Roman (ok Latin...) but American folks don't seem to be as accommodating. Last week an Indian man was interrogated at the Seattle airport. Apparently he was heard talking something non-English (Tamil) that sounded suspicious. Well you cannot really blame the poor security fellow here. He was just doing his job.
 
May be we should all speak English when in public places. But hey even if a desi was speaking his heavily desi accented fast English, that security dude couldn't have figured out the language anyways ;) I guess next time I travel I am going to pretend to be a mute or just mime. :p